Terms & Conditions
Refund Policy for talllines.com Learning Management System (LMS)
Last Updated: March 19, 2023
At talllines.com, we are committed to providing our customers with high-quality digital online classes. Our goal is to ensure that our users have a satisfying and enriching learning experience. However, due to the nature of our digital products, we have implemented the following refund policy:
No Refunds
All purchases made on talllines.com Learning Management System (LMS) are considered final. Since our courses are digital products and users receive instant access upon purchase, we do not provide any refunds. By making a purchase, you acknowledge and agree to this policy.
Exceptional Circumstances
In rare and exceptional cases, we may consider a refund request if it is justified and falls within the following categories:
- Technical Issues: If you are experiencing significant technical issues that prevent you from accessing or using the purchased course materials, and our support team is unable to resolve the issue, you may be eligible for a refund. To be considered, you must notify us within 7 days of purchase and provide detailed information about the issue.
- Duplicate Purchase: In the event of an accidental duplicate purchase of the same course, you may be eligible for a refund for the duplicate transaction. You must notify us within 3 days of the purchase, providing information about both transactions.
Refund Process
If your refund request is approved, it will be processed within 10 business days. The refund amount will be credited to the original payment method used for the transaction.
Changes to the Refund Policy
talllines.com reserves the right to modify this refund policy at any time, without prior notice. We encourage you to review this policy periodically to stay informed about our refund practices. Your continued use of our LMS after any changes to this policy constitutes your acceptance of those changes.
If you have any questions or concerns regarding our refund policy, please contact our support team at [email protected] or +94740279798.
Privacy Policy for talllines.com
Last Updated: March 19, 2023
talllines.com ("We", "Us", or "Our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access and use our Learning Management System (LMS) services.
By using talllines.com LMS, you agree to the collection and use of information in accordance with this policy. If you do not agree with this Privacy Policy, please do not use our services.
Information We Collect
We collect the following types of information:
- a. Personal Information: We collect personal information when you register for an account, including your name, email address, phone number, and any other information required to create an account.
- b. Usage Data: We collect information on how you use our services, such as the courses you enroll in, your progress, and other interactions within the LMS.
- c. Technical Data: We collect technical information like your IP address, device type, browser type, operating system, and other technical information.
Use of Information
We use your personal information for the following purposes:
- a. To provide and maintain our services, such as managing your account and providing you with access to the LMS.
- b. To communicate with you, including sending notifications, updates, and promotional materials.
- c. To improve our services by analyzing usage patterns and implementing necessary improvements.
- d. To protect our services and maintain their security and integrity.
- e. To comply with legal requirements and enforce our terms and conditions.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- a. With our trusted service providers who assist us in operating and maintaining the LMS, under strict confidentiality agreements.
- b. With other users of the LMS when required for collaborative learning activities or if you choose to share your information.
- c. When required by law, to comply with legal processes, or to protect our rights, property, or the safety of our users and the public.
Security
We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Websites
Our LMS may contain links to third-party websites, which are not controlled or operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take appropriate steps to remove that information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, and any changes will be effective when posted. We will notify you of significant changes by updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: 0718968967
We will respond to your inquiries as soon as reasonably possible.